As you are researching your
trip and searching for the best deals on
flights, accommodations and other items, you
will no doubt visit several different websites.
You may notice that different websites may have
different prices for the same flight or hotel.
Here we provide some basic information on why
you may encounter the price differences.
Due to the different methods that prices may
be obtained and presented to the public, it
pays to shop around. Even 'aggregator'
websites presenting fares from multiple
sources may not have the best fares
available, so don't be fooled into shopping
only those types of sites. It may pay
to go directly to an airline or hotel
website to find the best rates. In
other cases, it may be worth contacting a
hotel directly on the phone (yes, the phone)
and asking them for their best available
rate. Often hotels will quote you a
lower rate than found on the web as they
will avoid paying commissions to other
internet listing sites.
Meta-search Engines
Information taken
from
Wikipedia
Studies have shown
that the average consumer visits 3.6 sites
when shopping for an airline ticket online.
Yahoo claims 76% of all online travel
purchases are preceded by some sort of
search function. The 2004 Travel
Consumer Survey published by Jupiter
Research reported that nearly two in five
online travel consumers say they believe
that no one site has the lowest rates or
fares. Thus a niche has existed for
aggregate travel search to find the lowest
rates from multiple travel sites, obviating
the need for consumers to cross-shop from
site to site, with traveling searching
occurring quite frequently.
Meta-search
Engines are so named as they conduct
searches across multiple independent search
engines. The engines often make use of
'screen scraping' to get live availability
of flights. Screen scraping is a way
of crawling through the airline websites,
getting content from those sites by
extracting data from the same HTML feed used
by consumers for browsing (rather than using
a Semantic Web or database feed designed to
be machine-readable). Meta-search engines
usually process incoming data to eliminate
duplicate entries, but may not expose
'advanced search' options in the underlying
databases (because not all databases support
the same options).
Aggregators
Aggregators are
websites that aggregates (combine) a
specific type of information (airline,
cruise, hotel, car, etc.) from multiple
online sources. They may have direct
data feeds from some vendors while at the
same time screen scrape data from other
websites. Screen Scraping
involves analyzing the information displayed
on the screen and extracting the data into a
more useful structure.
Once an aggregator
has obtained the data, they can present it
in a single display allowing you to see all
the information from multiple sources in one
single location. Aggregators usually
have some type of agreement with the vendors
they obtain data from and make a commission
on referrals and sales. In some cases,
you may be able to book on the aggregator
website, or you will be redirected to the
vendor's website to complete the
transaction.
One of our favorite 'Travel Deals'
aggregator website is
Travelzoo.
We recommend registering your email with
them to receive notifications when
travel deals are found. We have used
this Free service for years and have found
and purchased flights, hotels and other
items that have interested us.
Click for Google Search |
Sample Results |
Trip Aggregators |
Hotels.com, Momondo, Expedia,
Travelocity, Orbitz, Hotwire, ... |
Consolidators
Consolidators purchase tickets directly from
the airlines at specially negotiated rates,
and then resell them to travel agents or
consumers for prices 20 to 70 percent lower
than published fares. You’ll often find the
best discounts on international tickets.
As with airline sale fares, these lower
prices often carry more restrictions. When
you purchase through a consolidator, you may
not be eligible for frequent flier miles or
advance seat selection, and you won’t have
much flexibility to make changes to your
itinerary without paying significant change
fees. Consolidators also tend to have
limited staff, so customer service may be
minimal. But these restrictions may be worth
it in exchange for a rock-bottom fare.
Tips for Using a
Consolidator
- Before booking with any consolidator, do
your homework to make sure it’s a reputable
company. Check for memberships in trade
organizations such as the United States Air
Consolidators Association (USACA), American
Society of Travel Agents (ASTA),
International Air Transport Association (IATA)
or United States Tour Operators Asociation (USTOA).
We also recommend checking the company’s
reputation with the Better Business Bureau.
- Shop around carefully to make sure you
are getting the bargain you think you are.
Fares vary even among consolidators. Make
sure the price you are quoted includes all
applicable taxes and departure fees.
Sometimes you will do better with short-term
promotional fares from the airlines, and the
restrictions will probably be similar. And
don’t forget to check out any discount
airlines serving your destination.
- The tickets you purchase from
consolidators may not be eligible for
frequent flier mileage. Verify eligibility
with the airline and consolidator before
purchasing the ticket. Some consolidators
allow you to enter frequent flier mile
information when making your reservation.
- To protect yourself, always use a major
credit card to purchase your airfare. If
there is any problem obtaining a valid
ticket, you will then have some recourse for
denying payment through your credit card
company.
- Confirm your reservation both before and
after purchasing your ticket. If the airline
can’t confirm your reservation, obtain a
record locator number from the consolidator.
If it still can’t be confirmed, do not buy
the ticket. Get a seat reservation when
talking with the airline and make sure you
have a confirmed seat and are not
wait-listed or reserved.
- Ask plenty of questions. What happens if
you miss your plane or your flight is
canceled? What if you need to alter your
itinerary? Make sure you obtain clear and
accurate information from your consolidator
regarding all policies and fees for ticket
cancellations, changes, refunds, reticketing
and expiration dates — and then verify these
with the airline.
- If possible, purchase your tickets in
advance. If you run into problems, you don’t
want to be scrambling at the last minute.
Click for Google Search |
Sample Results |
Travel Consolidators |
SmarterTravel,
Skylink, Travel HUB, tripSavvy, Cook
Travel, ... |
Published
& Unpublished Fares
A Published Fare
is one that is available for purchase by
anyone. You could call the airline, or check
for prices online, and published fares will
be immediately available for purchase.
Unpublished Fares
are entirely different and may be
seats that a consolidator has purchased and
are offering at a highly discounted rate. The fare
rules could literally contain anything from
absolutely no changes allowed to free
changes as long as availability exists.
If you called an airline looking for the
rules for an unpublished fare you would be
out of luck. They are not offered for sale
by the airline online or over the phone with
the airline.
Direct Sales Websites
These websites are
owned and operated by the carriers
themselves. On these sites, you
will find fares for the specific carrier or other carriers they
partner with. You may also find flight
deals direct from the carrier that are not
be listed on other travel websites.
Travel Agencies &
Private Fares
Private Fares
are fares that have been negotiated between
a Travel Agency and the Airlines.
These fares are loaded directly into the
agency database by the airlines. The
mere fact that the fare displays for the
agency means that an agency is allowed to
sell it. So based on this, it may be
possible to find cheaper fares available at
a travel agency that you will never find
on-line; but you must know the agency
to find them.
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